Slack CEO Denise Dresser sits down with TechCrunch Hardware Editor Brian Heater at TechCrunch Disrupt 2024 to discuss her nearly one year in the position. The CEO talks about Slack's role in transforming the ways that people work and how the artificial intelligence (AI) era has changed the platform. She outlines how Slack AI has changed the user experience and explains Salesforce's (CRM) Agentforce.

00:12:29 Privacy and trust between Slack and customers 00:15:04 User experience