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Is Verizon Down? Users complain of outages, cell phone problems

By Dan Gooding

Is Verizon Down? Users complain of outages, cell phone problems

Verizon users were reporting outages across the network Thursday, with the company confirming issues began earlier in the day.

Reports on Down Detector surged between 7 a.m. and 1 p.m. ET for the network, with New York City and Philadelphia among the largest affected areas. People in Los Angeles and Kansas also reported outages.

Verizon's website reported "limited" service in New York City as of 1:45 p.m. ET, with an estimated restoration at around 3:55 p.m.Services affected included text messaging, mobile internet and 5G home internet.

Thursday's outage comes around a week after a lengthy downtime for Verizon, which saw some of its customers without service for almost a day.

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